Product Quality Concerns

Product Quality Concerns

Product Quality Concerns

We value your feedback and are committed to addressing any concerns you may have. Please provide the details of your complaint below, and our team will review it promptly to resolve the issue.

Complaint form

Product name if other than Aidian's product

Only one lot's details are needed

Add serial number if the complaint concerns an instrument or an instrument read test.

When the issue first occurred

Also add additional information e.g. other lot numbers and error code etc.

Attach an image, table, or log files, etc.